Ha!
I mean do what you want, but I just spent the best part of 4 months trying to get support from DV247/SOMA - complete joke - utter shambles!
Still left stuck with a broken Pulsar. The really sad thing is that KMR were acting on behalf of SOMA and if they had just done what they said they would instead of lying and trying to trick me for some unfathomable reason, it would have all been sorted yesterday.
...but they lied, and lied again; confirmed with UPS.
It's unhinged!!