This is the final stage of enshittification: withdrawing surpluses from end-users and business customers, leaving behind the minimum homeopathic quantum of value for each needed to keep them locked to the platform, generating value that can be extracted and diverted to platform shareholders.
But this is a brittle equilibrium to maintain. The difference between "God, I hate this place but I just can't leave it" and "Holy shit, this *sucks*, I'm outta here" is razor-thin.
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