@Nouscat
Yeah, it’s frustrating to mean well and still get biteback when you speak. I’ve been there too. It stings.
That’s an especially hard situation to avoid when you’re communicating with somebody whose nerves are already kind of rubbed raw — which is common in online spaces, and very common with people who’ve experienced marginalization, harassment, etc.
If you would like — but only with your permission — I could share what advice on the interaction above I can offer from my own learning.