@coolboymew I guess I got high expectations of refurbs because I've bought quite a few refurbs in the past from Nintendo and other places and have gotten really good quality refurbishment.

I mean at th bare minimum I atleast expect the refurbisher to test that all the parts are working. Shipping a laptop with a non working bulging battery is not "refurbished" I told Newegg I want a replacement battery and it fell on deaf ears