@Gargron I love watching user testing with engineers who have never seen users interact with their work before.
Seeing the 1st user get stuck never clicking a thing/going to the wrong place/etc.: Uh, that can happen, probably a fluke, maybe someone whose not that tech savvy 😅
Seeing the 2nd user do the same: No… please… just click the thing! It’s right there! Please, I beg you 😭
Seeing the 3rd do the same: Alright, we gotta fix this thing. We’ve got work to do 💪🏼🙌🏼