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   Eugen Rochko (gargron@mastodon.social)'s status on Thursday, 11-May-2023 11:57:20 JST Eugen Rochko

   • かき@GNUsocialJP

   Nothing more humbling than watching a user test of a UI you've designed.

   • Embed this notice
     John Francis (johnefrancis@mastodon.social)'s status on Thursday, 11-May-2023 11:59:14 JST John Francis

     in reply to

     @Gargron you don't have to scream "NOOOoooo YOU IDIOOOOTt" at them, testers are pretty humble already

   • Embed this notice
     Son of a Sailor (sonofasailor@mastodon.social)'s status on Thursday, 11-May-2023 12:07:18 JST Son of a Sailor

     in reply to

     @Gargron Indeed. Users do so many things we never expect.

   • Embed this notice
     Eugen Rochko (gargron@mastodon.social)'s status on Thursday, 11-May-2023 12:40:39 JST Eugen Rochko

     in reply to

     • かき@GNUsocialJP
     • Bharath Sivakumar

     @Thedatastudent I feel this

   • Embed this notice
     Bharath Sivakumar (thedatastudent@aus.social)'s status on Thursday, 11-May-2023 12:40:42 JST Bharath Sivakumar

     in reply to

     @Gargron UX testing is easily the closest I've ever gotten to being absolutely depressed.

   • Embed this notice
     Synkr3tyk (synkr3tyk@mastodon.social)'s status on Thursday, 11-May-2023 12:43:41 JST Synkr3tyk

     in reply to

     @Gargron Ever watched a user encounter one of your bugs during testing? 😬

   • Embed this notice
     ninavizz (ninavizz@mastodon.social)'s status on Thursday, 11-May-2023 12:47:32 JST ninavizz

     in reply to

     @Gargron You're a developer, why don't you have UX designers doing that?! We don't write code for a reason, and it's not because we can't figure-out how to do it. Design is a skill, and knowledge of usability heuristics takes years to develop as a dedicated craftsperson.

   • Embed this notice
     ggdupont (ggdupont@mastodon.social)'s status on Thursday, 11-May-2023 14:28:36 JST ggdupont

     in reply to

     @Gargron periodic (and stingy) reminder that software are made for people

   • Embed this notice
     Roadskater, Ph.D. (roadskater@mastodon.social)'s status on Thursday, 11-May-2023 14:34:28 JST Roadskater, Ph.D.

     in reply to

     @Gargron Which is better than releasing a new version without a lot of user testing and then subsequent 18 months of dealing with user hate mail.

   • Embed this notice
     La Robotica (cia_romano@mastodon.social)'s status on Thursday, 11-May-2023 14:50:23 JST La Robotica

     in reply to

     @Gargron that is why it’s called the crying room!

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     James Sutton (jpwsutton@mastodon.social)'s status on Thursday, 11-May-2023 15:14:32 JST James Sutton

     in reply to

     @Gargron I'd say it's up there with watching the UI team develop against the API you built.

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     Eshu Marneedi (eshumarneedi@mastodon.social)'s status on Thursday, 11-May-2023 15:57:40 JST Eshu Marneedi

     in reply to

     @Gargron Also horrifying.

   • Embed this notice
     eingy (eingy@mastodon.social)'s status on Thursday, 11-May-2023 16:26:32 JST eingy

     in reply to

     @Gargron I love watching user testing with engineers who have never seen users interact with their work before.

     Seeing the 1st user get stuck never clicking a thing/going to the wrong place/etc.: Uh, that can happen, probably a fluke, maybe someone whose not that tech savvy 😅

     Seeing the 2nd user do the same: No… please… just click the thing! It’s right there! Please, I beg you 😭

     Seeing the 3rd do the same: Alright, we gotta fix this thing. We’ve got work to do 💪🏼🙌🏼

     #UserTesting

   • Embed this notice
     Josh On (joshon@mastodon.social)'s status on Friday, 12-May-2023 04:05:26 JST Josh On

     in reply to

     @Gargron Yes! It is like skateboarding in that way, no hiding!