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@lnxw48a1 Yes, the point isn't Discord specifically, although that has issues too, the point is using ephemeral and unstructured chat, unsearchable by its nature even when search exists, as if it were reference material.

I'm no saint, I have a feature at work documented in "that email I sent last June, here, I'll forward it to you again" that I should really put somewhere better.

100% agree on:
1) free the chat from FAQs, improve the chat
2) document before you forget it

I have HPR episodes recorded by myself that I go back to because I forgot how to do a thing. 😃