@mekkaokereke @longobord
When my brother was a math PhD student, he tutored undergrads, and his stories sound a lot like yours.
In one tutoring session, there was increasing mutual confusion until he finally wrote out:
x + y = y + x
…and the student said, “Why did nobody tell me this?!?”
Years of mechanical computation — learn process, repeat 50x — had left this student without the most basic mathematical intuitions. (Probably compounded by abusive teaching.) Of course they were lost.