I bet this IT professional wouldn't have attempted this task with a shell script. At least not without pausing to ask "what happens if I get it wrong?", or "Should I test this in a sandbox?"
If the IT professional wasn't capable of shell scripting this job, then they weren't going to be any better off using Claude.
The problem is that Anthropic sold them the lie that they could. All of AI messaging is "one prompt, done" (literally is some cases). It is fraud.