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@aubilenon @osma @inthehands Two points I make in the book that are relevant (and I suspect why it was suggested — thanks, Paul!): i) ‘infrastructure’ is used to describe many kinds of systems, although they all do have commonalities; ii) infrastructural systems are often highly place- and culturally specific.

The book has more detail and covers a lot more ground (that’s why it’s a book!) but I also wrote this:

https://comment.org/care-at-scale/