@lain Because normal people are too stupid to think "this networked-only service won't work if the company goes away" because it works RIGHT NOW. Then when the company goes away or has an outage, they get mad and then go right back when it comes back or a new company fills the gap. People are stupid and shortsighted.

Also companies have the money and staff to put work into UI and ergonomics. You can even have the will to do that in FOSS and not have the money or time, or you end up with assholes like GNOME