Okay, so they are sending someone at the butt crack of dawn again tomorrow (7:30) to do whatever hack it takes to get cooling to work since there's already heat advisories being issued for this coming weekend and they (and us) are concerned about that so they want to make it right.
Once the electrical box is upgraded later by the solar people (or whoever ends up doing it), they'll come back and make sure the heat strip stuff is all connected and setup properly before winter comes.