@TimWardCam Hi Tim, sorry to hear that, but without details (previous LibreOffice version, computer type, operating system etc.) it's hard to say what the problem could be, or if it's fixed. Please let us know details 😊
@libreoffice Given that the last update broke my LibreOffice so that it no longer runs, I'm interested in (1) whether the August update will fix whatever was just broken, and (2) how I will update to the new version given that LibreOffice won't load?
In the meantime it's just as well I haven't yet cancelled the MS Office subscription, isn't it.
@mortal_engine You can submit those as enhancement requests: https://bugs.documentfoundation.org – But of course, we're a volunteer-driven project with very limited resources. To get a new feature more quickly, you can consider helping our volunteers, or funding a developer. Thank you!
@libreoffice Windows 11. A couple of days ago I was running the then latest version. On starting it, it said it was updating to a new version (I wasn't asked whether I wanted it to - I didn't want it to, I just wanted to open a file).
Having done that, or failed to do it, I don't know which, it now doesn't work at all. Open the application or open a file and nothing visible happens. As I happen to be a techie I tried looking in Task Manager, where I saw two, or sometimes three, processes get started, but they apparently sit there doing nothing at 0% CPU.
The shortcut on my desktop is labelled "LibreOffice 25.8, which presumably failed to get updated on a previous update. There is a file called "C:\Program Files\LibreOffice\LibreOffice_26.2.4.2_Win_x86-64.msi" dated 30/06/2026 (again, not something a non-techie Office user would know to look at), which is presumably something to do with the attempted update that broke everything.
@TimWardCam Thanks for reporting the issue. As you know, we're a volunteer-driven project, but hopefully someone in the QA community can identify the issue soon. (There are many combinations of software that can trigger corner-cases like this.) Have you tried starting in Safe Mode? You could also uninstall and reinstall the older version – https://downloadarchive.documentfoundation.org/libreoffice/old/25.8.7.3/win/x86_64/ – And then disable auto-updates (Tools > Options > LibreOffice > Online Update).
@TimWardCam Ah OK. Maybe add that fact to the bug report (and your specific Windows version). The more info the QA community has to go on, the better 😊 It could be an issue with hardware acceleration, for instance. In the meantime, you could use the slightly older version as mentioned. Thanks for your patience!
@TimWardCam Hardware acceleration is vital for better scrolling in complex documents, transitions in presentations, and many other use cases in the suite. Without it, people would complain that LibreOffice is slow and laggy. And it's not a "broken flaky experimental" feature – it's been in LibreOffice for years, used by millions of people. There's clearly something affecting your setup and we're sorry about that, but let's try to work to fix it in your case.
@libreoffice And then it works with "disable hardware accelerations".
Hardware accelerations?? - this is an office suite, not a high performance game. Shouldn't broken flaky experimental features like that be opt-in for techies, rather than default on for innocent word processor and spreadsheet users?
@TimWardCam The QA community can follow up with that. If you can add to the bug report some details about your setup (eg the graphics card/chip you're using, and exact Windows version) then the QA community can try to pinpoint the issue. Thanks!
@libreoffice I'm now using the latest LibreOffice with hardware acceleration turned off. I'm working with a large (for me) spreadsheet, not quite 100,000 rows, and doing a lot of scrolling up and down. Compared to the previous version of LibreOffice, with hardware acceleration turned on, the scrolling is faster, smoother, and overall less clunky. In fact scrolling now behaves pretty much as I'd expect, whereas the previous behaviour was rather disappointing for someone used to Excel.
@TimWardCam In that case, it sounds like some particular interaction with your graphics chip/card/driver. There are so many combinations of hardware and software that such problems can occur on certain setups, but hopefully with the report you've made (and followup from the QA community) it can be resolved in a future update.