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    Element (element@mastodon.matrix.org)'s status on Wednesday, 03-Sep-2025 07:49:34 JST Element Element

    Element users on the default http://matrix.org homeserver are currently impacted by a serious database outage (https://mastodon.matrix.org/@matrix/115136245785561439)which will take at least 12 hours to recover - many apologies to everyone impacted. Users on their own deployments are of course unaffected.

    In conversation about 4 months ago from mastodon.matrix.org permalink

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    1. No result found on File_thumbnail lookup.
      The Matrix.org Foundation (@matrix@mastodon.matrix.org)
      from The Matrix.org Foundation
      So: the matrix.org database secondary lost its FS due to a RAID failure earlier today (11:17 UTC). Then, we lost the primary at 17:26. We're trying to restore the primary DB FS (which could be fastish), while also doing a point-in-time backup restore from last night (which takes >10h). We believe the incremental DB traffic since last night is intact however. Apologies for the downtime; folks on their own homeserver are of course not impacted.

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