🤬 antipattern in FOSS maintained by businesses:
"Thank you for for your report. I created internal issue [obvious JIRA id string] to investigate."
🤬 antipattern in FOSS maintained by businesses:
"Thank you for for your report. I created internal issue [obvious JIRA id string] to investigate."
Is it really too much to ask for employees who work with public-facing FOSS component of your stack to know how to use your public bug tracker and communicate/interact with users, rather than moving everything to your internal private JIRA?
@dalias b... but then the public might be able to see that our code isn't perfect!
@azonenberg Their code which... [checks notes]... is published in git...
@dalias I've been using ticket IDs as opaque error codes in crash messages
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