Seeking help from the Home Assistant community: I bought two Philips Hue Outdoor sensors, they both pair with HA via Zigbee and are detected as SML004 by Signify Netherlands B.V. Both have the same exact problem: they report the illuminance and temperature *once*, when they are paired, then never again. The motion sensor works fine, but lux and temp not at all. I thought it was a device problem, but it happens with two devices, and I don't have a Philips Hue Bridge, so I can't update their firmware. Thoughts?
#HomeAssistant #PhilipsHue
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 00:09:51 JST Mauricio Teixeira 🇧🇷🇺🇲
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 00:33:43 JST Mauricio Teixeira 🇧🇷🇺🇲
@surefire
I placed one of them outside yesterday afternoon, it's been there overnight, and nothing absolutely changed. So while your theory of "significant change" makes sense, it doesn't seem to be the case here. 😔 -
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Aaron Soto (surefire@infosec.exchange)'s status on Monday, 05-May-2025 00:33:44 JST Aaron Soto
@badnetmask I don't have an outdoor Hue sensor, but I have an indoor one and I had the same question: why was the temperature and illuminance data from it so old, especially when the motion sensor worked great?
I believe it's because it only sends an updated measurement if the values change significantly, so as to save battery. Other sensors I've gotten since then give me control of those thresholds, but this Hue sensor does not. (In its defense, it was very first one I bought and has been going strong for years now.)
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Andrew (codechimp@mastodon.online)'s status on Monday, 05-May-2025 01:17:17 JST Andrew
@badnetmask I have two of these paired via Zigbee2MQTT and they are giving me frequent updates, approx every 5 mins without any motion detection. Had one for 2 years, one for about 6 months without issues.
I've not updated the firmware since getting them but you can do OTA firmware updates via Z2M without requiring the Hue Bridge, think you can with ZHA as well but I don't use that. -
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 01:17:17 JST Mauricio Teixeira 🇧🇷🇺🇲
@codechimp
Mine are paired via the SkyConnect dongle, which reports firmware "unknown" for these devices. Any recommendations in this case? -
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 01:33:02 JST Mauricio Teixeira 🇧🇷🇺🇲
@codechimp
Well, considering ZHA has been working well for me so far, and this is the only device not working, I don't see a point converting to Z2M. I'll probably just return them and buy something else. -
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Andrew (codechimp@mastodon.online)'s status on Monday, 05-May-2025 01:33:03 JST Andrew
@badnetmask I'm using an SMLight coordinator, with Z2M I'm seeing
Firmware date 20210830
Firmware version 2.53.6
I've not done anything special tweaks with them at all, just paired and let them work. -
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Kenny (kennyp@infosec.exchange)'s status on Monday, 05-May-2025 03:08:31 JST Kenny
@badnetmask @surefire I’ve been able to get lux value unstuck by shining my phone torch directly at it from about 3 cm away. Happens occasionally
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 03:08:31 JST Mauricio Teixeira 🇧🇷🇺🇲
@kennyp @surefire
If it happens occasionally, then it doesn't work for me anyway. I need something reliable that I don't need to fuss about. You just gave me more reasons to return it. Thanks. -
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 03:38:43 JST Mauricio Teixeira 🇧🇷🇺🇲
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 08:38:55 JST Mauricio Teixeira 🇧🇷🇺🇲
@vague @codechimp
I've been reading a bit, and it appears there might be some value for me in switching to Z2M. I'll try the quirks first. If that doesn't work, I'll find a few hours to try it out. -
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Andrew (codechimp@mastodon.online)'s status on Monday, 05-May-2025 08:38:57 JST Andrew
@badnetmask Yes changing zigbee is a big undertaking for one device. Strange as hue devices are the ones I’d consider the most reliable.
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vague 🔥 (vague@social.linux.pizza)'s status on Monday, 05-May-2025 08:38:57 JST vague 🔥
@codechimp @badnetmask you could see if there is a quirk you can apply, search for zigbee quirk github
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Mauricio Teixeira 🇧🇷🇺🇲 (badnetmask@hachyderm.io)'s status on Monday, 05-May-2025 20:24:29 JST Mauricio Teixeira 🇧🇷🇺🇲
@vague @codechimp
I was reading about the ZHA quirks, and apparently Home Assistant already uses them by default. So I looked closely at the device properties and found this: "Quirk: zhaquirks.philips.motion.SignifyMotion". So yeah, it's already paired using quirks, so that's not the final solution. Thanks for the hint anyway!
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