The cyber awareness industry - phishing simulators and such - is almost all complete garbage, just so y'all know.
If you look at your proxy logs, you'll quickly discover you've got entire departments whose job involves opening links and documents from people unknown (also almost every manager does it, when reviewing CVs etc).
If your security depends on nobody clicking a bad link, security and IT fucked up their jobs, and awareness training is just a sticking plaster on your own poor choices.