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   Christine Lemmer-Webber 🌀 (cwebber@social.coop)'s status on Sunday, 16-Mar-2025 23:47:52 JST Christine Lemmer-Webber 🌀

   I have never heard of someone having a chat with a customer support "AI Chatbot" that was positive

   • Embed this notice
     Christine Lemmer-Webber 🌀 (cwebber@social.coop)'s status on Monday, 17-Mar-2025 17:18:33 JST Christine Lemmer-Webber 🌀

     in reply to

     • C.Suthorn :prn:

     @Life_is oh well in that case

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     C.Suthorn :prn: (life_is@no-pony.farm)'s status on Monday, 17-Mar-2025 17:18:36 JST C.Suthorn :prn:

     in reply to

     @cwebber

     I thought there have been cases where chatbots have awarded insanely large compensation to customers.

   • Embed this notice
     Muro deGrizeco :toad: (murodegrizeco@toad.social)'s status on Tuesday, 18-Mar-2025 00:05:07 JST Muro deGrizeco :toad:

     in reply to

     @cwebber

     Oh, I saw someone have a real positive interaction with an AI chat bot doing customer support.

     It was during a Zoom meeting.

     A demo.

     The guy asked the trained AI a question about some software, got a reasonable answer to his question, and he declared triumphantly that this was the Way of the Future.

     That happy someone was a CEO who was then going to get rid of Support staff.