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I honestly think WordPress plugins allowing admins to grant access to the plugin's support team should be seen as a red flag for said plugins.
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@seanking Yeah sounds a bit too close to a backdoor triggerable by like social engineering to me.
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@seanking To me it's like if flatpak/snap/… had a button to grant shell access to an app developer.
Sure they could implement that backdoor themselves (and hopefully get caugh) but if they don't have to… yikes.