@yala @IDN I think this guide should be useful for many offline communities as well. But they may not need it; hopefully they already have organizational infrastructure and they just apply it to their online tools.
@ntnsndr Nathan, how would you describe online community building to a group of people who consider themselves a community, but not primarily an online one, but using platforms and social media "as is" in a "ubiquituous/ambient computing" situation? For whom ICT are just a tool to communicate internally and externally, which leave technicial decisions to "the techies"?
Thinking about how to untangle the knot at the @IDN.
@yala Phew, I'm not sure what the best approach is—other than meeting the community where it's at. These questions of on-boarding depend so much on context.
@ntnsndr It's interesting. Because we are a globally distributed group, the organisational infrastructure is a chat and Google Docs, therefore inherently online. But we have 50 % join rate from registration to the org to joining the chat, which is not a lot. I was rather asking about how to raise awareness about this inherent online-ness, when everybody is already fed up and tired out from getting lost in platforms and logins. An emphasis on synchronous collab is making things even harder.