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   Stacey Campbell (stacey_campbell@aus.social)'s status on Thursday, 24-Oct-2024 19:42:33 JST Stacey Campbell

   in reply to

   • Tim Richards

   @timrichards "If a machine made bad decisions that had disastrous consequences, who would the responsibility fall on? It's a major question facing the banks."

   Australian banks could try the Air Canada defence, their AI is "responsible for its own actions".

   https://www.bbc.com/travel/article/20240222-air-canada-chatbot-misinformation-what-travellers-should-know

   • Embed this notice
     Tim Richards (timrichards@aus.social)'s status on Thursday, 24-Oct-2024 19:42:34 JST Tim Richards

     Good god. If I contact a call centre, it's because I have a problem that's out of the ordinary. How will an AI agent (aka talking website) be useful in solving that?
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     Big banks use artificial intelligence to help assess home loans, call centres soon may be fully automated https://www.abc.net.au/news/2024-10-24/home-loans-artificial-intelligence-big-four-banks-automation/104504224

     #AI #Banks #Australia

     HistoPol (#HP) 🏴 🇺🇸 🏴 repeated this.