@hyakinthos I don't know how common my situation is, but for what it's worth:
I'll preface this by saying I'm almost 50, and I aggressively dislike the trend towards "you have to use our mobile app."
That said, I *appreciate* that I can fire up an app to see how many machines are in use at my local laundromat. And I appreciate that I don't need to stop by an ATM and THEN put cash into a change machine to operate the machines.