If you're wondering if the #Accessibility landscape is getting better, years ago, I at least would have clients that worked on stuff. Worked on labels, code, things like that. Today, almost all of my clients don't want to care. What I mean by this is I often invoice for 2 hour consultation on why this new AI thing they added to their website isn't working. They come back with, we changed our AI toolbar, does it work now? When I include resources on web accessibility by experts, they come back with, but are these really experts if they don't even recommend us tools to do this right?
Lately, my private invoice notes look like this. The below is from a few weeks ago.
Spent three hours with this client explaining that not everybody has the same disability, nor the same computer. We all don't use the same screen readers or adaptive tech, either. Client seemed utterly baffled as to the fact Disabled users use more than one adaptive software/hardware. Had to stop myself from ranting about accessibility overlays because I’d have to invoice her four hours like I did with that other client. I don't know what is happening, but why do I feel like clients caring is changing. Maybe I'm just getting old. Must figure out how to make my Fediverse followers send me cookies. Also thinking about leaving the accessibility industry if this client comes back with yet another laundry lists of accessibility, sorry, a11y, toolbars to try. Also thinking about changing this private note to a public description so the client can see. I want to have chocolate. Who on the Fediverse can give me cookies for this very tough conversation. This client just doesn’t want to get sued. Thinking about switching sides and suing her myself. I don't really mean that, but I'm tired.
I never sued the client! LOL!