Anyone got any good resources for phrases to help de-escalate conflict and foster a more explorative, collaborative mood?
Recently I read someone say they respond with "Are you ok?". And I just saw someone reply to an unhelpful comment with "Can you talk more about X and Y?" (X and Y being things they mentioned).
Knowing more phrases like this would really help me. Would be grateful for any pointers to more, and/or good ways to express one's own challenging ideas. Boosts also appreciated🙏