This passage from @debcha's "How Infrastructure works" is such a truth that often gets forgotten or ignored on the hunt for profit. It's a very familiar and recurring theme in resilience engineering texts and research. And it also rings true for me in this current trend of continuous layoffs that take more and more slack and capacity out of tech systems being maintained (in addition to the human cost) as remaining humans need to do more work in the same amount of time.
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Daniel (mrtazz@chaos.social)'s status on Wednesday, 31-Jan-2024 01:32:03 JST Daniel -
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Deb Chachra (debcha@mastodon.social)'s status on Monday, 05-Feb-2024 01:58:47 JST Deb Chachra @mrtazz @luis_in_brief Thank you both! — and yes, this is simultaneously a familiar phenomenon across fields and one that bears giving voice to when we can, not least because it is nearly always *humans* who provide the necessary slack and resilience to systems, and the cost they pay to do so is often disregarded because it doesn’t show up on a balance sheet.
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Luis Villa (luis_in_brief@social.coop)'s status on Monday, 05-Feb-2024 01:58:48 JST Luis Villa @mrtazz @debcha I haven't gotten to this point yet but enjoying it a lot so far. And boy this encapsulates something I've struggled to articulate before...
Paul Cantrell repeated this. -
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Deb Chachra (debcha@mastodon.social)'s status on Monday, 05-Feb-2024 01:58:50 JST Deb Chachra @mrtazz thank you for reading and for sharing — I’m glad to hear this resonates with you!
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Daniel (mrtazz@chaos.social)'s status on Monday, 05-Feb-2024 01:58:50 JST Daniel @debcha thank you for writing it! I'm about 2/3 through and thoroughly enjoying every chapter so far!
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Paul Cantrell (inthehands@hachyderm.io)'s status on Monday, 05-Feb-2024 01:59:31 JST Paul Cantrell @debcha @mrtazz @luis_in_brief @grimalkina
In case you don’t already know this piece, seems relevant:
https://how.complexsystems.fail/
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