@thomasfuchs Gets even more interesting. In the terms of service, they say you must opt out by emailing arbitrationoptout@23andme.com, and if you don’t, you agree to arbitration. They could argue writing only to legal@ (which is the what the “notify us” link does) is not enough.
@thomasfuchs they are effectively owned by google, founder of 23 and me is married to a google founder. I am pretty sure google now owns them or at least controlling interest
@thomasfuchs Strange, the email I received from them matches the text in your screenshot, but it asks me to email legal@23andme.com and not the email address you list here.
@thomasfuchs The WaPo link in your Patreon post mentions they'll be hanging onto our "anonymized" genetic data even after we delete our accounts. Pretty sure when I signed up in 2011 they promised they'd destroy the sample and data on demand. (Of course, they also promised never to bring back the subscription when that failed the first time around; so much for their promises)