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1. Embed this notice
   Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 26-Jul-2023 04:14:15 JST Paul Cantrell

   I renewed my driver’s license today, and while the online part of the process was frustrating and clunky in typical “captive user” ways, the •in-person• part was…

   …great?!

   It was quick, it was easy, there was no nonsense and no wasted process, and the guy behind the counter was super duper nice. The worst part was that my signature looked funny on the digital pad. That’s it. Way to go, Hennepin County!

   Yes, public services and mandatory processes don’t have to suck. We have the choice, folks.

   • Embed this notice
     Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 26-Jul-2023 04:45:48 JST Paul Cantrell

     in reply to

     • The Corodon

     @thecorodon I mean, I have definitely encountered a “mean outside, dead inside” person or two behind the counter at a DMV. But in general, I completely agree: it gets a bad rap.

     (I suspect understaffed + busy is the recipe for lots of the bad experiences people report when they aren’t themselves being jerks.)

   • Embed this notice
     The Corodon (thecorodon@wandering.shop)'s status on Wednesday, 26-Jul-2023 04:45:49 JST The Corodon

     in reply to

     @inthehands
     People will complain endlessly about the DMV, but in my experience the people who worked there have been pleasant, competent, and only as slow as the people across the counter from them.

   • Embed this notice
     Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 26-Jul-2023 04:57:58 JST Paul Cantrell

     in reply to

     • Thomas 🔭🕹️

     We have the choice! It really can go both ways! So many things, DMV and otherwise.

     From @thomasfuchs: https://hachyderm.io/@thomasfuchs/110776345316280714