KVV easy Text Message • SMS Today 05:53 Your account with Karlsruher Verkehrsverbund GmbH (KVV) will be deleted in 20 days due to inactivity

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   Moof! 🔜 T3chFest (moof@cupoftea.social)'s status on Tuesday, 30-Dec-2025 21:18:14 JST Moof! 🔜 T3chFest

   I’ve just gotten culture shock.

   Those of you keeping track will know that I did a Christmas market tour early December last year. I ended up downloading the Karlsruhe transit authority’s (KVV) app and buying a day ticket or two off them.

   These days I’m more familiar with German transit ticketing, so I haven’t used the KVV app since then.

   And today I have received this SMS, telling me they’re going to delete my account soon.

   …

   ⁃ A company that is systematically deleting accounts after a year?
   ⁃ That takes their data protection responsibilities seriously?
   ⁃ That proactively informs their data subjects with plenty of time to cope?
   ⁃ That doesn’t do so using dark marketing patterns that try to guilt me into staying?
   ⁃ Or upsell me?
   ⁃ Or trick me into clicking somewhere as the only way to exercise my rights?

   I am agog. My flabber is truly ghasted.

   Genuinely, this sort of attitude needs to be praised. It’s been 10 years since GDPR, and this sort of thing is still that rare.