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A screenshot of a conversation between a high level Oracle Cloud support team member and Erik Uden. Tech support writes “The account termination is handled by a separate team, I do not know why they don't provide a warning.” I respond with “am sorry. I of course know that you are not at fault. do not want to lash out at you nor give you all of my anger. I think we can both understand why am aggravated by this situation, but it is not your fault.” Tech support responds with “Thank you, I would feel very similar.”