The TD Bank retail retail card site https://tdfinancing.com/ is disappointing.
Because they moved the site yet again I had to reset my password.
* When I entered the password generated by my password manager, I got this error: "At least 1 uppercase, 1 lowercase and optional special character is required. Minimum length: 8." An "*optional* special character is *required*"? Really?
(continued)
#ChangeOfAddress 🧵
(https://tdfinancing.com/ problems, continued)
* They were rejecting my password because it contained "^", which isn't allowed. Two failures here: prohibiting some special characters, and not telling the user what's allowed.
* When I changed my email address, they only sent the notification to the new email address, with "If you did not perform this action, contact us immediately..." Yo, if I didn't do it, then it's not my email address and I didn't get this email!
Idiots.
#ChangeOfAddress 🧵
Oh, one more thing about https://tdfinancing.com/ which I forgot... After I changed my password, it displayed this message, really large: "Your password has been captured!"
"captured"? Seriously? Was this site built by someone who is not a native English speaker and has so little experience building sites in English that they don't know this is not the term anybody ever uses for this?
"captured"? wtf, man.
#ChangeOfAddress 🧵
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