@simon Oh, but it doesn't only happen in accessibility! I remember when Apple TV+ came out, if you didn't have a credit card as your first payment method, you were required to input the details of one to watch it on the web, allegedly to get authorisation from the family organiser (I didn't have family sharing back then). The problem? Debit cards weren't supported. So I e-mail support and their reply is to please provide screenshots along with the time.
Notices by Sukil Etxenike (sukiletxe@mst.universoalterno.es)
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Sukil Etxenike (sukiletxe@mst.universoalterno.es)'s status on Thursday, 19-Oct-2023 23:10:28 JST Sukil Etxenike
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Sukil Etxenike (sukiletxe@mst.universoalterno.es)'s status on Thursday, 19-Oct-2023 23:10:26 JST Sukil Etxenike
@simon And I'm like lady, you aren't listening, I'm providing you with the exact error message and the steps I take (not the timestamp though), what else do you want from me? Finally I said to hell with it and switched to Apple Pay as my primary method, reported it again on the phone and got some understanding from the rep this time, and don't care if they've fixed it anymore.