@simon Oh, but it doesn't only happen in accessibility! I remember when Apple TV+ came out, if you didn't have a credit card as your first payment method, you were required to input the details of one to watch it on the web, allegedly to get authorisation from the family organiser (I didn't have family sharing back then). The problem? Debit cards weren't supported. So I e-mail support and their reply is to please provide screenshots along with the time.