I do not empathize with my attacker. I merely see, now, clearly and for the first time, that the reason these people say the vile things that they do online is not even because they believe what they're saying (though many do)—but instead, it's to make you feel as bad as they do. It's to release their sadness and anguish by finding someone else to instigate fights with via a computer.
They just want to take another minute, *another second*, away from your life.
It's not about logic. It's not about facts. You're not going to 'reach them'. You're not going to change their mind.
Don't feed the trolls. Not to be the better person: but because they are so very hungry, and the only thing they can eat is your peace.