>to pass the practical test you need to hit a certain amount of points
>there are 3 requirements each one equals one point for the practical
>1. localise the issue
>2. document a path for troubleshooting
>3. fix the issue, or properly direct it to the correct department or person

YOU CAN ACTUALLY PASS THE EXAM BY TAKING A PICTURE OF THE ERROR MESSAGE AND MAKING UP A GUY AND SAYING HE WILL FIX IT
I AM NOT FUCKING KIDDING