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Rather than throwing their patients into the Blue Cross meat-grinder, DellaCroce and Sullivan carried the unpaid balance on its books, repeatedly suing Blue Cross for the unpaid amount. Finally, last week, the a jury ordered Blue Cross to pay $421m to the hospital (Blue Cross is appealing).

The case dragged Blue Cross's sleazy behavior - normally confined to bureaucratic memos and telephone denials - into the public, and *boy* is it ugly.

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