So long Amazon – Baker On Tech
Veteran tech journalist and Amazon shopping junkie Phil Baker gets an email from Amazon saying he'd had too many returns. But it didn't way what "too many" is and didn't say whether he was being penalized in any way. It also said he could send an email in response but the decision would not be reversed - though it never said what the decision was!
@onejarednewman called it "Kafkaesque" in his Advisorator newsletter. Yep.