Ruth Malan — Systems“A seat at the table is no good unless design is part of the strategy. To find the right place to apply leverage, designers need to embrace systems thinking.”
“Designers do not, I think, have a coherent sense of what systems thinking is (I have heard it used to refer to design systems more than once and I am sorry to say, that is not it). A good start on systems thinking is Indi Young’s piece on thinking critically”
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