@inthehands @dave_andersen
As it turns out Ally Invest may not be reasonable. They pulled $400 from my checking account and then immediately froze the new account and denied my access to it. They sent me a cryptic email which states "We need you to contact Ally Invest Client Services. Your Ally online access is currently disabled, and you may not be able to log in or transact in your new Invest account(s) ending in xxx." When I called, the person who responded to the Interactive Voice Response bot for new account assistance had me verify my DOB and phone, then quizzed me on items from my resume, prior addresses, and locations of people I do not know. Then he told me I am under Maintenance Review, and they'll hold on to my cash for as long as they like while conducting it. So now I too am in the 'Annoyed' camp, am likely to demand my funding back, and to look elsewhere for investment services. I already tried Robinhood and Betterment and they had some hoops I found almost as annoying to jump through, which is how I ended up with Ally.
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Dave Fenichel (nek@hear-me.social)'s status on Saturday, 22-Mar-2025 00:51:41 JST Dave Fenichel