mccOften I complain about things in software and get baffled replies like, okay, but you can fix this arcane problem with [arcane solution], you know that right? And possibly I did know it but complain anyway because *I shouldn't have had to know it*. Your software shouldn't have needed a Theory of Operation. Your software shouldn't have required *learning*. Let me reserve my executive function for performing Useful Tasks and not like, configuring interface minutae. For a moment, let me be an idiot
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