The most underrated skill in tech engineering is the ability, or maybe the *willingness*, to be an idiot. Sometimes the best way to debug a problem is to forget everything you think you know and re-test the most basic things from ground zero. Sometimes the only way to design a good interface is to look at what you've made through eyes that have no idea what they're looking at. You know too much. Your users don't know anything. Be a user. If you can't be a user how can you make a thing users want