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Y'all, I have to share my husband's work drama.

So, 3 days ago Josh (hubs) gets a request for help with a scanner/printer/fax setup. The person is a supervisor who has to upload some paperwork for new employees, so they wanted to use the scanner to scan it in, but it's not working. Now this just happens to be one of those weird coincidences where to two people in this office who would usually take care of this are out of office, so Josh says, NO worries, here's an app everyone else uses, you download it on your phone, take pictures and then it automatically uploads. The supervisor refuses to download the app, insisting that they have a scanner and they want to use that. Josh goes on to spend about 6 hours over several days troubleshooting this and basically comes to the conclusion that either the company that sold them the printer/scanner combo has some sort of override code only they know, and you can only get if you have their very expensive maintenance plan or it's just simply out of date with the current technology, and will probably never work. He lets them know this, and suggests a couple work around. The next day his boss asks, What is this about the scanner, they are complaining you didn't fix the issue. He explains and the boss says, Okay, you're probably right, but I'll take a look. The boss spends several hours, and comes to the same conclusions as Josh. This morning they both end up in a Slack group with the equipment allocation person and another supervisor talking about this damn printer, asking why no one is fixing this problem. They explain, but now these other two people think they also need to take a crack at this problem. So, it's been 4 days, and 4 well paid professionals have spent probably 12 hours collectively on a non-problem, because someone doesn't want to download an app. I asked Josh how much money they've spent in work hours, and he said he was afraid to calculate it.