@TerminalAutism @ArdainianRight To give an as simple as possible explanation, people who played The Last Of Us 1 before were very enthusiastic about part 2.
Then weeks before release the "game" (if you can even call it like that) got leaked out, and it was shown that not only it's not a real game but a "cinemetic experience" (so basically, it's a movie in which you occasionally have to press a button to continue), it's woke as fuck too.

Absolutely nobody liked it at all, all the "professional" reviewers rated it 10/10, whereas actual customers rated it 4/10 at best, 1/10 at worst.
People were trying to return the "game" to stores en mass, to the point that some stores stopped taking it back.
What also turned out is that the "professional" reviewers actually got paid big sums of money to deliver a 10/10 review.
So they got so butthurt, they started deleting user reviews, and made up new rules like "from now on you can no longer submit user reviews until days or weeks after release".