Embed Notice

The three Southwest Air ladies who helped me just now are freaking angels.

I reserved the wrong date for my ticket home. When she said my reservation was for March I broke into tears and whispered, My father just died i have to get home.

Immediately two other women came over helping the first lady navigate their system to rebook me. I didn't even ask. One of the women was watching me and also crying and she had to walk away. She whispered to her coworker, This is too much.

There was now a small crowd of southwest folks grabbing my bag, making sure I was on preboard while I was just hunched over, crying quietly. All I could think was how if I fucked this up my sister would never forgive me.

One of the women grabbed my hand and said, We did it. You're rebooked for LA at 1 and you're coming back on Saturday. Don't worry. You're going home.

I could barely thank them. I started to walk away then came back and got their names.

Polaine
Lanice
Tami

Thank you SO much.