Erlend Sogge Heggen“These are the two factors that make services terrible: captive users, and no constraints. If your users can't leave, and if you face no consequences for making them miserable (..) then you have the means, motive and opportunity to turn your service into a giant pile of shit.”
“To stop enshittification, it is not necessary to eliminate the profit motive – it is only necessary to make enshittification unprofitable.”
by @pluralistic https://mamot.fr/@pluralistic/113861019696086103
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