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Well-intentioned awkward free software still beats slick ill-intentioned proprietary software any day of the week. Both cause frustration, but the nature of the frustration is so, so different.

The latter pretends it Just Works, and the frustration is injected for nefarious reasons.

The frustration in the former is an accidental emergent behavior. I feel empathy to that, but it's no less frustrating.

(cont.)