American Airlines flight. Due to a delay I lost a connection and arrived 7 hours late. I asked for compensation according to European rights.
I got a reply saying they couldn't give me a compensation given there was extreme weather, which voids those rights.
I pointed out in both locations it was sunny and not windy.
They replied it was not due to weather conditions but due to a delay in air traffic control approval and as such they will not compensate me.
They also said they'll be happy to see me again on one of their flights.
I pointed out my rights should still be respected and that I'll strive to avoid their flights in the future.
Let's see if they get it, or I'll have to go through the European Customer Centers to get my compensation.
No, I don't let this slip by; I will get my compensation.