“After careful consideration, CTA has decided to suspend the use of its general information (@cta) and service alerts (@ctaAlerts) accounts on Twitter/X.com, as this social media platform no longer provides the value it once did for us to effectively reach and communicate with our riders” https://abc7chicago.com/post/chicago-transit-authority-deactivates-social-media-accounts-formerly-known-twitter-agency-confirms/15748349/