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<blockquote style="position: relative; padding-left: 55px;"><section><a href="https://mastodon.social/users/zackwhittaker/statuses/113647316310987483">Zack Whittaker (zackwhittaker@mastodon.social)'s status on Saturday, 14-Dec-2024 06:12:04 JST</a><a href="https://mastodon.social/@zackwhittaker" title="zackwhittaker@mastodon.social"><img src="https://gnusocial.jp/avatar/101728-48-20241104190238.webp" width="48" height="48" alt="Zack Whittaker" style="position: absolute; left: 0; top: 0;">Zack Whittaker</a></section><article><p>NEW, by me: UnitedHealthcare's Optum unit pulled down an internal AI chatbot after it was found exposed to the internet. The chatbot, seen by TechCrunch, allowed employees to ask it questions about how to handle patient health insurance claims and disputes. </p><p>The chatbot's exposure comes at a time when UHC faces scrutiny for its use of AI tools and algorithms to allegedly override doctors’ medical decisions and deny patient claims.</p><p>More: <a href="https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/" rel="nofollow">https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/</a></p></article><footer><a rel="bookmark" href="https://gnusocial.jp/conversation/4181176#notice-8171420">In conversation</a><time datetime="2024-12-14T06:12:04+09:00" title="Saturday, 14-Dec-2024 06:12:04 JST">about a month ago</time> <span>from <span><a href="https://mastodon.social/@zackwhittaker/113647316310987483" rel="external" title="Sent from mastodon.social via ActivityPub">mastodon.social</a></span></span><a href="https://mastodon.social/@zackwhittaker/113647316310987483">permalink</a><h4>Attachments</h4><ol><li><article><header><div>Domain not in remote thumbnail source whitelist: techcrunch.com</div><h5><a href="https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/">UnitedHealthcare's Optum left an AI chatbot, used by employees to ask questions about claims, exposed to the internet | TechCrunch</a></h5><div> from <span>Zack Whittaker</span></div></header><div>Optum's AI chatbot was found exposed online at a time when the healthcare giant faces scrutiny for its use of AI to allegedly deny patient claims.</div><footer></footer></article></li></ol></footer></blockquote>

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Zack Whittaker (zackwhittaker@mastodon.social)'s status on Saturday, 14-Dec-2024 06:12:04 JST Zack Whittaker
NEW, by me: UnitedHealthcare's Optum unit pulled down an internal AI chatbot after it was found exposed to the internet. The chatbot, seen by TechCrunch, allowed employees to ask it questions about how to handle patient health insurance claims and disputes.
The chatbot's exposure comes at a time when UHC faces scrutiny for its use of AI tools and algorithms to allegedly override doctors’ medical decisions and deny patient claims.
More: https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/
In conversationabout a month ago from mastodon.socialpermalink
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1. Domain not in remote thumbnail source whitelist: techcrunch.com
  UnitedHealthcare's Optum left an AI chatbot, used by employees to ask questions about claims, exposed to the internet | TechCrunch
  from Zack Whittaker
  Optum's AI chatbot was found exposed online at a time when the healthcare giant faces scrutiny for its use of AI to allegedly deny patient claims.

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