Unsurprising, the internal culture at UHC is callous beyond belief. How could it not be? How could you go to work at UHC and know you were killing people and not dehumanize those victims? A lawsuit by chronically ill patient whom UHC had denied care for surfaced recorded phone calls in which UHC employees laughed long and hard about the denied claims, dismissing the patient's desperate, tearful pleas as "tantrums" :
https://www.propublica.org/article/unitedhealth-healthcare-insurance-denial-ulcerative-colitis