@jik I've been offline for a bit because of this. I totally get all the snarkiness, but I worked with BT and knew him, and he was a good guy. He tried to make insurance better, and make the company better. He adored his kids and talked about them all the time, and gave people support and opportunities they wouldn't otherwise have. He's not a faceless CEO — there are CEOs at all levels of UHG, and he wasn't the primary decision maker, just a decent guy with a family who was doing his best to improve an awful organization.